Mudgeeraba chamber of commerce is committed to
providing you with the highest levels of customer service. This
includes protecting your privacy. We are bound by new sections of
the Commonwealth Privacy Act 1988, which set out a number of
principles concerning the protection of your personal
information.
This statement, called "Protecting Your Privacy
Online", sets out important information about privacy protections
which we extend to your personal information. It relates to
personal information that you provide to us through our websites
(eg when you subscribe to our news letter and services
online).
How we
collect personal information
How we use
your personal information
Mudgeeraba
Website
Personal
information collected from our websites
Other
information
When
we disclose your personal information
Merchant
Services
Help
us to ensure we hold accurate information
You can
access your personal information
Security of your
information
What else
you should know about privacy
How to contact us
Mudgeeraba
chamber of Commerce collects personal information in a number of
ways, including:
o directly from you, such as when you enter
your personal details on our websites (e.g. during registration or
application for newsletters and services), when you provide
information by phone or in documents such as an application form;
or
o from our own records of how you use your services:
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Your personal
information may be used to:
o identify you and to assist you
to subscribe to our website services more easily;
o provide
the services you require;
o administer and manage those
services, including charging, billing and collecting debts;
o
gain an understanding of your information and communication needs
in order for us to provide you with better, more personalized
services that are tailored to your needs;
o inform you of ways
the services provided to you could be improved;
o conduct
appropriate checks for credit-worthiness and for fraud;
o
research and develop our services;
o maintain and develop our
business systems and infrastructure, including testing and
upgrading of these systems;
Your personal information is also
collected to promote and market to you other services which we
consider may be of interest to you. Before we do so, we will
provide you with an opportunity to give us permission to send you
marketing or promotional material (such as promotional email
offers), via an opt-in mechanism. That is, we will send you such
material only if you elect to receive it or if it is provided to
you in response to your request. You may also notify us at any
time that you do not wish to receive marketing or promotional
material by calling us or by using the Contact Us page to send
your request via email
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Mudgeeraba
provides a range of web-based services, either through a
particular division within site or through one of our related
members. Most of these services are provided on the Mudgeeraba web
site, as well as other affiliated pages of the members.
The
marketing information provided on our websites will be determined
by where you decide to visit on the site. Advertisements will also
be presented to you, but the placement of these is not related
specifically to any details we hold about you.
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The types of
personal information we collect from you will depend on how you
use our web sites. Such information may include your name, date of
birth, gender, current and previous addresses, telephone/mobile
phone number, email address, bank account or credit card details,
occupation, driver's licence number and your Mudgeeraba website
username or password. We may also collect details of your Business
services (including their status and authenticity).
If you
choose not to provide personal information, we may not be able to
provide you with the services you require, or the level of service
on which we pride ourselves.
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Our websites
record other information as well. This information is used to
improve the structure and performance of those sites to provide
users with an improved service. Whenever a page is requested from
our web server, we record the time, date and URL of the request,
along with information on the browser software that is being used.
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For the
purposes set out above (under 'How we use your personal
information') we may disclose your personal information to
organizations outside Mudgeeraba. Where appropriate, these
disclosures are subject to privacy and confidentiality
protections. The organizations to which we usually disclose
information include:
* outsourced service providers who
manage the services we provide to you, including:
o customer
enquiries;
o mailing systems;
o billing and debt-recovery
functions;
o information technology services;
o
installation, maintenance and repair services;
o marketing,
telemarketing and door-knocking services;
o market research;
* your representatives (e.g. your authorized representatives
or legal advisers);
* credit-reporting and fraud-checking
agencies;
* Credit providers for credit related purposes such
as creditworthiness, credit rating, credit provision and
financing;
* our professional advisers, including our
accountants, auditors and lawyers;
* government and regulatory
authorities and other organizations, as required or authorized by
law;
* organizations involved in:
o a transfer/sale of all
or part of our assets or business (including accounts and trade
receivables); and
o managing our corporate risk and funding
functions (e.g. securitization);
* other telecommunication and
information service providers; and
* our related
companies.
If we are going to use your
personally identifiable information in a manner different from
that stated at the time of collection, we will post a notice
prominently on our site. You will have a choice as to whether or
not we use your information in this different manner. In some
cases where we post the notice we will also email users, who have
opted to receive communications from us, notifying them of the
changes in our privacy practices.
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You may be able to
access certain information related to third parties at the Site,
or via links, banner ads or clickthroughs from the Site, regarding
the goods or services of third parties. You understand and agree
that your access to or use of those services is a matter entirely
between you and the associated third parties, and the Mudgeeraba
Chamber shall have no liability whatsoever for any such access or
use.
Mudgeeraba
takes all reasonable precautions to ensure that the personal
information we collect, use and disclose is accurate, complete and
up-to-date. However, the accuracy of the information we hold
depends to a large extent on the information you provide. That's
why we recommend you:
¡¤ let us know if there are any errors
in your personal information; and
¡¤ keep us up to date with
changes to your personal information such as your name or address.
You can easily edit or delete the personal information you
provide to us on our websites (unless it is mandatory information
required for your membership application), but to do so, you will
need to log in as a registered member, using your username and
password.
If you wish to access or modify personal information
which you have provided via our websites, but cannot access that
information at our website, please send an email using the Contact
Us page.
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The
mudgeerabachamber.com Web site gives users the option, through
automated procedures available on the Web site, to correct, update
or delete any information previously provided to us by the user;
however, we will maintain copies of user information to the extent
retained as part of our Web site's standard backup/archive
process. In addition, these procedures will not remove such of
your information that has been provided by you to, or collected
from you by, the Web sites of our business partners. We are not
responsible for ensuring the removal or deletion from the Web
sites of our business partners of your information provided by us
to our business partners as permitted by you or otherwise in
accordance with this Privacy Statement.
You have a right to
access your personal information, subject to some exceptions
allowed by law. If you would like to do so, please let us know by
sending an email using the Contact Us page. You may be required to
put your request in writing for security reasons. Mudgeeraba
reserves the right to charge a fee for searching for and providing
access to your information.
We take
reasonable steps to ensure that your personal information is
stored securely. Transmissions sent to or from our websites are
routinely monitored for quality control and systems
administration. Unfortunately, no data transmission over the
Internet can be guaranteed to be 100% secure. While we strive to
protect your personal information from misuse, loss and
unauthorized access, we cannot guarantee the security of any
information you transmit to us or receive from our online products
or services. These activities are conducted at your own risk. Once
we receive your transmission, we make our best effort to ensure
its security.
Credit card information is among the most
important data we collect. Mudgeeraba operates secure servers to
minimize the risk of unauthorized use of such information. Credit
card information that is transmitted via our secure servers is
encrypted in accordance with the highest standards over the EFTPOS
network. For obvious reasons, please do not send credit card
information through unsecured email.
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Remember to
close your browser when you have finished your user session. This
is to ensure that others cannot access your personal information
and correspondence if you share a computer with someone else or
are using a computer in a public place like a library or Internet
cafe. You as an individual are responsible for the security of and
access to your own computer.
Please be aware that whenever you
voluntarily disclose personal information over the Internet (for
example: in discussion forums, via email, or in chat sites) that
this information can be collected and used by others. In short, if
you post personal information in publicly accessible online
forums, you may receive unsolicited messages from other parties in
return.
Ultimately, you are solely responsible for maintaining
the secrecy of your username and passwords and any account
information. Please be careful and responsible whenever you are
using the Internet and our websites.
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If you have
any questions in relation to privacy, you wish to be omitted from
any such mailing list now or in the future please notify us by
using the contact details supplied in this website. Alternatively,
you can use the Contact Us page to send your questions and
comments via email.
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